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Questions on - Which Spa? Installation Upkeep
Which Spa?
Installation?
Upkeep
What are the likely running costs for my new spa?
 | Electrical running costs
depend on use. All Catalina spas are built with
dense foam insulation to help keep running costs
to a minimum and you should budget between 50p
and £1 per day.
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Are they designed for indoor or outdoor use?
| The top lip of a Catalina
spa extends beyond the mahogany cabinet -
similar to your roof overhanging the walls. This
important feature ensures that they are ideally
suited to outdoor as well as indoor use. Spas
look great either indoors or out although it is
fair to say that most are installed outdoors.
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Can my Catalina spa be used all year round?
| Absolutely! Many people
tell us about their holiday experiences of using
a hot spa in the snow! There's nothing better
than sitting in the warm, therapeutic waters on
a winter's evening staring up at a starry sky!
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Will my spa work on the off- peak Economy 7 tariff?
| Yes, most Catalina spas
are fitted with their own built-in timeclock
enabling you to set its operating times.
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How will be spa
be heated?
| For your convenience, all
equipment is contained within the cabinet of
your spa and includes a 3kw electric heater.
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Do I need a plumbed water supply to my spa?
Are the spas supplied with a safety cover?
| Only Catalina spas are
supplied with a UL listed safety cover. The
cover fits snugly over the top of your spa, is
centrally hinged for convenience, and
incorporates 2 steel strengtheners. The cover is
5" (13cm) thick, tapering to 3" (8cm) to ensure
water drains off. The cover has a lock for
safety.
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Can I lock my spa?
| We think of everything.
Not only with the majority of Catalina spas can
you lock the control panel to prevent its use in
your absence, the spa cover is also supplied
with a lock to secure it over the top of the spa
for added safety and to prevent it being blown
away.
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Are spas good for
you?
| You ask any Doctor -
hydrotherapy is world-renowned. Hydrotherapy is
a Greek word with hydro meaning water and
therapeia meaning healing. Your spa will
increase blood circulation and lower blood
pressure, boost the metabolism, remove toxins
from your body through perspiration and
increased kidney activity. It will also help
relieve aching muscles and joints and increases
oxidants and nutrients in the skin and repair
damage. But that's just the benefits for the
body. For your mind your spa will help you
sleep, boosts mental alertness, soothes anger,
increases levels of concentration, improves
memory, reduces anxiety and relieves mental
fatigue. Quote "The beneficial effects of the
water depend on the temperature, the depth and
the duration of immersion" Dr John Harcup
(Chairman of the BSF's Medical Advisory
Committee)
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If I move home after buying my spa, can I take it
with me?
| Catalina spas are
portable enabling you to relocate it. We have
some customers who choose to use the spa indoors
in the winter and outdoors in the summer. But if
you do move house and want to take your spa with
you, using our specialist equipment we can
assist you in moving your spa to your new home.
Most people, however, sell the spa with their
old house and buy a replacement for their new
home.
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Do you
offer a Service Contract?
| Yes - we have a full
Service Department which offers annual servicing
and maintenance on not just the Catalina range
but other makes as well. Our all-inclusive
annual service programme is very popular as it
provides total peace of mind and guarantees your
spa for life (see Terms & Conditions).
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Do you offer Finance?
| We can offer Finance -
often at competitive rates. However, it is worth
checking with your own Mortgage Company as there
are often good deals about.
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What Warranty do I get on my new Catalina Spa?
| We at Catalina pride
ourselves on providing the best Warranty in the
industry. You get a 12-year warranty on the
shell, a 7-year warranty on motors and control
systems, and 5 years warranty on the plumbing.
No other spa comes with such comprehensive
warranties.
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Do I have to change the water in my spa and how
often?
| We recommend that you
change the water every 2 - 3 months, depending
on usage. But don't waste it! A couple of days
before you are going to drain the spa, don't add
any more chemicals, remove the cover, switch off
the spa allowing the water to cool and use it
for watering the garden.
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How is
the water in my spa filtered?
| Catalina spas are built
with a highly-efficient cartridge filtration
system filtering out the very finest particles,
helping to keep your spa water sparkling.
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How
often should I change the filters?
| You don't need to change
the filters that often. We do recommend that the
filters are taken out and cleaned every 2 weeks
or more, depending on use. The filters are best
cleaned using our Cartridge Cleaner and left to
soak overnight and then simply rinsed with a
garden hose before re-fitting. We recommend that
the filters are replaced by new every 6 months.
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Do I need chemicals?
| All spas require some
form of chemicals either for balancing the pH or
as a sanitiser. Your Catalina spa is fitted with
an ozone system. This substantially reduces the
amount of chemicals required with the
consequence that your spa water need not smell
like a swimming pool.
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Is the water chemistry easy to look after?
| Yes, very much so. Your
spa water is easily tested by using a test dip
strip and gives clear information as to what to
do. A simple operation taking only a couple of
minutes will always ensure your spa water
remains in pristine condition.
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Where can I get chemicals for my new spa?
Can my spa have a radio or television fitted?
| Catalina produces a true
TV spa (as seen on BBC television) which
incorporates CD & radio, television and VCR
(with the option of DVD).
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Does my
spa need a special base?
| You must remember that
your spa when full of water and people will be
very heavy so we do not recommend that it is
placed directly onto grass. If you have an
existing well-constructed patio your new spa
should sit on it without any problems. If not,
we recommend a concrete base, approximately 2"
to 3" bigger all round than the spa and
approximately 4" thick. The thickness may need
to increased to 6" if your spa is going onto
unstable ground. By contacting Catalina, our
expert team is always happy to provide helpful
advice.
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What
power supply will my spa need?
| Some spas run on 13amp,
but then so does a hairdryer! The Catalina range
of spas are the best performers on the market
and need appropriate power. For this reason,
depending on the model chosen, the power supply
will be either 30amp or 16amp single phase. We
recommend the installation is carried out by a
qualified electrician.
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Do I need
Planning Permission?
| No. Planning Permission
is not required for your spa, although if it's
positioned on a roof, balcony or upstairs, we
recommend that you consult a Structural
Engineer.
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How much will
my spa weigh?
| The weight of the spa
will, of course, depend dramatically on whether
it is wet or dry. The average dry weight of a
Catalina is 350 kilos, increasing to over 2,000
kilos when it's full of water and in use.
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FAQs
